About | TRU fulfillment

About Us

Trufulfillment is a professional 3PL logistics partner serving Amazon sellers and brand owners across Canada.
With two strategically located warehouses in Toronto and Niagara, we provide integrated fulfillment solutions including FBA inbound processing, inventory storage, removal handling, and relabeling. Leveraging our extensive experience in Canadian customs clearance and import procedures, we ensure the safe and compliant importation of regulated products such as medical devices, electronics, and cosmetics. Known for our speed, flexibility, and customer-tailored service, Trufulfillment is a trusted e-commerce partner for sellers preparing to expand into the North American market.

Located in Canada (GTA/NIAGARA)

Located in Canada (Toronto), Trufulfillment’s primary warehouse is situated in the Greater Toronto Area — the largest metropolitan region in North America and the logistics hub of Canada. This area is home to approximately 38% of Canada’s total population, allowing Trufulfillment to provide cost-effective logistics services that reach a large portion of Canadian consumers efficiently.

In addition, the second warehouse, located just two hours from New York State, enables fast and efficient cross-border logistics between Canada and the United States.
This makes Trufulfillment an ideal solution for sellers aiming to expand their business in both the Canadian and U.S. markets simultaneously.

Amazon Operations Expert

Trufulfillment provides Amazon-optimized logistics services based on extensive experience in Amazon FBA selling and hands-on operations.
We fully understand the complex requirements of Amazon — including FBA inbound processes, removal handling, and relabeling — to minimize the workload for sellers.
In particular, for sellers operating in both Amazon Canada (CA) and the United States (US), we offer integrated cross-border logistics plans that help reduce both shipping costs and lead time.

Cosmetics Regulatory Specialist

Based on our experience registering over 250 cosmetics and personal care products, Trufulfillment provides professional support for all pre-sale regulatory procedures required for distribution in Canada.
Cosmetics must be registered under Health Canada regulations, which involve complex and detailed steps such as NPN (Natural Product Number) application, INCI ingredient review, and label compliance verification.
Trufulfillment manages the entire process with a hands-on, practical approach, offering a one-stop solution that allows sellers to focus on product development and sales with confidence.

Marketing Partner

Trufulfillment goes beyond basic logistics services — we act as a marketing partner committed to helping sellers achieve real sales growth.
We operate a North America–focused affiliate marketing program integrated with platforms such as Instagram, Facebook, and TikTok, enabling effective customer acquisition through influencers, reviewers, and blog channels.
In addition, we have localized Korea’s proven group-buying model for the North American market, allowing sellers to conduct rapid market testing and build brand traction more efficiently.

Support Global Language

Trufulfillment is equipped with a multilingual support system designed for global sellers.
Our dedicated team is fluent in English, Korean, and Chinese, ensuring fast and accurate communication and documentation.
From product registration and customs documentation to labeling and customer inquiries, we enable seamless collaboration without language barriers.
Language is no longer a barrier but a competitive advantage — Trufulfillment empowers your global market expansion starting with effective communication.

PARTNERS

Global Logistics Partner

Trufulfillment collaborates with DHL, FedEx, UPS, and Canada Post to provide reliable international shipping support to and from Canada and across North America.

Accounting & Tax Partner

H1 Accounting is Trufulfillment’s affiliated public accounting firm in Canada. They provide expert support for tax and accounting services after NRI registration.

Global Forwarding Partner

MIRAE RSP is our trusted forwarding partner in Korea, China, and Vietnam, providing fast and reliable ocean and air freight services for seamless logistics support.